FAQs
Where is OJG Trade Supplies based?
We are proudly based in Melbourne, Victoria. All orders are packed and shipped from our local warehouse.
Do you deliver Australia-wide?
Yes, we offer fast and reliable delivery across all states and territories in Australia.
How long does shipping take?
Delivery times depend on your location, but most orders are delivered within 2–7 business days. You’ll receive tracking details once your order has been dispatched.
What products do you sell?
We stock a wide range of paint brushes, epoxy resins, flakes, colour pigments, clear coats, tools, and accessories for painting, flooring, and DIY projects.
Are your products suitable for DIY users?
Absolutely. We supply products for both professional tradies and DIY enthusiasts. Our materials are easy to use and suitable for projects of all sizes.
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and online payment options available at checkout. All payments are secure.
Can I return a product if I change my mind?
Yes, we offer change-of-mind returns within a set period, as long as the item is unused and in its original packaging. Please refer to our Returns Policy for full details.
What if my order arrives damaged or incorrect?
If there’s an issue with your order, contact us straight away with photos. We’ll organise a replacement or refund as quickly as possible.