Zero Tolerance Policy
At OJG Trade Supplies, we are committed to providing a safe, respectful, and professional environment for all customers, team members, and partners. We have a Zero Tolerance Policy for any behaviour that is abusive, threatening, or inappropriate.
This includes, but is not limited to:
Verbal abuse, harassment, or offensive language
Threats, intimidation, or aggressive behaviour
Discrimination based on race, gender, religion, disability, or any personal attribute
Misuse of communication channels to cause harm or distress
Fraudulent or dishonest activity
If any customer engages in behaviour that breaches this policy, OJG Trade Supplies reserves the right to:
✔ Block access to our website or services
✔ Cancel or refuse orders
✔ Report incidents to relevant authorities if required
We aim to treat every customer fairly and respectfully, and we expect the same in return.
