Zero Tolerance Policy

At OJG Trade Supplies, we are committed to providing a safe, respectful, and professional environment for all customers, team members, and partners. We have a Zero Tolerance Policy for any behaviour that is abusive, threatening, or inappropriate.

This includes, but is not limited to:

  • Verbal abuse, harassment, or offensive language

  • Threats, intimidation, or aggressive behaviour

  • Discrimination based on race, gender, religion, disability, or any personal attribute

  • Misuse of communication channels to cause harm or distress

  • Fraudulent or dishonest activity

If any customer engages in behaviour that breaches this policy, OJG Trade Supplies reserves the right to:
✔ Block access to our website or services
✔ Cancel or refuse orders
✔ Report incidents to relevant authorities if required

We aim to treat every customer fairly and respectfully, and we expect the same in return.